Returns & Exchanges
At Wicked Cushions, we want you to be completely satisfied with your purchase, which is why we offer a 365-day return window for all orders. If your ear pads or accessories aren't a perfect fit, we provide a hassle-free exchange or refund process to ensure your listening experience remains top-notch.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Package and Ship
Place your Wicked Cushions products in their original packaging and drop off the parcel at any authorized carrier location.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your full refund or ship out your replacement cushions within 3-5 business days.